I say my guild took them on because for the life of me I could NOT engage that fight without WoW freezing up and having to be force closed. I think out of all of the attempts we made at him last night I was unfrozen for...3 of them? Nothing will drive a raider closer to the brink of absolute insanity like not being able to stay connected and help their team try to kill stuff.
I'm not 100% sure what the issue was, but I have a few ideas...and because I know I'm not the only player that experiences this type of nonsense I figured I'd use this as an opportunity to try and write a helpful post on how to fix this problem. Well, I mean...HOPEFULLY fix this problem.
The first potential cause of game lockups and freezing could be a corrupted game or mod file. It's actually pretty easy to see if this is the cause. Here's what you do...
Right click on your launcher icon and select "Open File Location" in the drop down menu. This should open the folder where WoW is installed on your machine. Blizzard's advice is to DELETE your Cache, WTF, and Interface folders...
My advice would be to rename them and possibly move them to a new location temporarily, instead of deleting them. A lot of your in-game preferences are saved in these folders along with your addon settings. If you delete the folders completely, you'll lose all of that information.
Another reason you might want to rename and move them is that I've heard that occasionally the game will refuse to function completely without the files present. This shouldn't happen, but apparently it does. If you've totally deleted the files, it could make recovering your game that much more difficult.
You can also manually locate your WoW folder through your start menu, but the exact location will depend on if you've taken Blizz's advice and installed in your Public>Games folder or if you've put it elsewhere. I usually go the Start Menu-My Computer-Public-Games-WoW route, but that might not necessarily work for everyone. Oh, and if you have a MAC I can't help you. No one can. XD Just kidding. Blizz has MAC-specific instructions on their technical support site as well.
If you run into problems doing it that way, which can sometimes happen, Blizzard has additional instructions on their website that can help you locate the folders. You can email me at mydruidrocks@aol.com and I can send along instructions on how to do this as well.
Now, Blizzard tech support would tell you to run the Repair Tool at this point. I wouldn't do it just yet because it resets EVERYTHING and usually removing the Cache, WTF, and Interface folders will do the trick.
But...you can run the repair tool at this point if you want. It probably won't hurt anything. You'll just have to reset your visual preferences once you're logged back in. Not a big deal really.
The next thing you want to do is launch WoW without any addons installed to see if the crash-happiness continues. If not, I'd recommend re-installing your addons one by one. I know it sounds really tedious, but it's better to do it that way.
Let's say you use 10 addons and you have no problems running the game with none of them installed. If you just plop all 10 of them back into the game and fire it up and the issue returns, you'll have no idea which addon is causing the problem. If you install them one at a time, you'll have a better idea which addon might be causing it and you can start to troubleshoot from there.
If those steps fixed your crashing or freezing up problem, then congratulations! If not...you might need to try a few other things. Here are the next steps as recommended by Blizzard:
- Update your sound and video drivers. You should be able to do this for free and fairly easily.
- Close all of your background applications. Running iTunes so you can crank phat tunes while you're raiding? Yeah, that could be causing you some issues. You can use "selective startup" to decide which programs will be launched when you start up your computer (which can actually make the thing boot a lot quicker), but this requires a restart. If you're crashing during a raid...like some druid we all know...you can CTRL+ALT+DEL and hit your task manager to shut some background programs.
- A complete reinstall might be required!!! OH NOES! This is about the last thing any of us want to deal with, seriously, but sometimes a fresh install will fix a crash/freeze issue. Once you've completely uninstalled the game and all folders associated with it (you may need to delete some of the folders manually), then you should probably run a ScanDisk and Disk Defrag. Ugh, I know...they take forever and a day, but hey...if it fixes the issue...it's worth it. Once you've run the ScanDisk and Defrag you can go ahead and reinstall the WoW client and see if things are working better.
- There are other things you might have to do like updating MB chipset drivers, killing power management, run a system file checker, update your OS if there are updates available for it...or your computer may be over heating or having other issues.
- If you've updated everything you possibly can and are still having problems, you should consider taking your computer to be serviced and checked by a pro....or even consider splurging on a new machine if yours is a little older.
Hopefully that helps any of you that are currently going through the same freezing up, game crashing hell that I'm going through. If you need additional information, feel free to email me and I'll try not to tell you to GDIAF. Kidding...kidding...
I'm just hoping that the "easy fixes" work so that I can actually enjoy raiding without wanting to put my computer through a wall. I'll write about how horribly frustrating it was in a later post if I get a chance. For now, I am off to enjoy the RL thing for awhile!

